Question and Answer
What is your contact info?
We can be reached at +852 5570 1563 or via email at info.mtstrap@gmail.com.
What are your shipping details?
We ship all orders with DHL/FEDEX/UPS within 72 hours. Strap orders worldwide ship for $15. Most shipments arrive within 4-7 days, but some may take up to 10 days. Delays can occur during customs. Contact info.mtstrap@gmail.com if your order hasn't arrived after 10 days.
What is your return policy?
Our return policy allows for returns within 3 days after receiving, with no restocking fee. Customers must provide return shipping cost with Items in original condition, unworn, with tags, and in original packaging. Contact us at info.mtstrap@gmail.com to start a return.